ATUL GAWANDE

THE CHECKLIST MANIFESTO HOW TO GET THINGS RIGHT-ATUL GAWANDE Challenges Faulty memory Checklists and attention, Reminders

1. Skipping steps

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? ? ?DOD?Complex??theory #solve for x+materialsInterventions✓ simple→ measurable↑ transmissiblebenefits/ROIantibiotic?'Non-normal" Good checklists:precise,efficient,Normal"1.IfSOAP2.3.2.14.3.nurse'sresponsibilityScalpelCleared forTakeoffshort,5-9 items,one pageeasy to use,practicalDo-Confirm vs Read-Dothenconfirm1.~

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Test inthe real

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world!?!88Simple →ComplicatedHow areSkyscrapersbuilt?-O-MasterbuilderCommunicationtasks 8Gpractice+aesthetics design20Specialistswith8.8checklistsWho had to talk to whom,by which date, about whatThe biggest cause ofserious error in thisbusiness is a failureof communication.୪୪୪Surgery's big killers

1. infection
2. bleeding
3. unsafe anesthesia
4. the unexpected

Checklists don't have to be comprehensive.Focus on the critical steps.JchecklistsGetting theword out•simple. usablesystematicTeam →→→→Goodresults!Professional:Stop andtalk through ithuddle888888Pause pointsaBecomingteam88

• selfless
• skilled

-trustworthy-disciplinedThat's notDecentralizeChecklists everywhereمركمbraenVan Halen,no brownM&MsPowwowRestaurants$InvestingTypes:art criticSpongeProsecutorSuitormy problemTerminatorAirline CaptainNot just ticking boxes.Embracing a culture ofTEAMWORK and DISCIPLINE.Captain DaringchecklistsDaring vs Disciplined get thedumb stuffout of the waySketched by Sacha Chua (sketched books.com) 2014-12-31