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Book: Design for How People Learn Dirksen Gaps knowledge

Skills

Who?•• Motivationa•attitude•Habit•EnvironmentCommunicationSophistication ProficiencyCreateUnconc. CompetenceProficiency× Conscious actionConscious effortComprehensionEvaluateanalyzeapplyUnderstandRememberFamiliarizationFast/slow• Diff from82youRecall vs recognition· Want• skill level.ShelvesVarying skill levels (1) Engaging show is.

Make things optional

•••Pull us pushLeverage their expertiseEmbed novice infoLet them test out (maybe)ask & get out of waythe elephantstories• surprise•shing things་peers·habits-tell ↓figure2016-04-209Sacha ChuaContextChallengeactivityFeedbackFlowHabits:• triggers A-^

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Environmentlet people PromptsCaching

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